Operations Team

James W. Finn
James W. Finn

Team Lead

James W. Finn graduated bachelor Degree. Eastern Michigan University. Obtained Certification as a CLU, CHFC, CIC, and LIC. Taught many insurance classes. Chairman of Board. First licensed for Insurance in 1960. Protection for clients is the most important objective of my job.

Dave Bentley
Dave Bentley

Commercial Lines

My name is David Bentley and I had attended Eastern Michigan University back when you could be called a Huron. I work in the Commercial Lines department and have been a proud member of Team Finn since 2014. I will always be happy and proud to brag about my son Grant, and I enjoy beating JD Finn on the bowling alley and golf course. Oh wait...I can’t beat him in golf, not even with a stroke a hole!

Margo Coleman
Margo Coleman

Receptionist

My name is Margo Coleman, I'm one of the receptionists at Finns. I answer the phones, greet clients & do various secretarial duties. I was a stay at home wife/mom for many years & decided to work part time now that my 2 children are teenagers. I began working at Finns in February 2018, but I have known the family since I was a child. My mother worked here for over 30 years & my sister currently works at Finns, and has been here for over 30 years. What I like most about Finns is that they are very family oriented, and you can tell family is important to them. I also like the working environment & how well everyone gets along.

Lisa Desy
Lisa Desy

Personal Lines

Personal Lines Department Specialist with Finns since May of 2010
 
Education: High School Graduate
 
I have been married for 32 years, we have two wonderful children, one of which who works here at the agency with me as well, and we currently have two grandsons. Working at Finns Insurance is like working with an extension of your family every day.

Steven Finn
Steven Finn

Executive Vice President

Executive Vice President of Operations Since 2005
 
Education: Bachelor’s degree, CIC

Thomas Finn
Thomas Finn

Personal Lines Processor & Social Media Coordinator

My name is Thomas Finn, I graduated from Ferris State University with a Marketing Degree and have been working at the Ann Arbor office for 2 years now and I have stepped into various roles and found a spot in the personal lines department quoting. I also run our social media pages.

I enjoy being around family, friends, golfing and live music.

Jill Pollock
Jill Pollock

Personal Lines CSR

I have been a receptionist at Finns Insurance since January of 2018. As a receptionist, I feel a responsibility to ensure that our customers receive the best service possible. I am the first person they encounter when they call or come into our office, so I strive to be welcoming and professional. When not answering phones, I help with downloads and document processing. I feel very fortunate to work at a company like Finns where it truly is a team! 
 
Prior to this year, I was a stay at home mom, raising my now grown daughters. I have a Bachelor degree from the University of Michigan and I was in Bank Management for 8 years before my children were born. When I’m not at work, I enjoy golfing, reading, exercising, and travelling.